Frequently Asked Questions




Q: HOW DO I SELL ITEMS TO THE TRADING POST?

  • PLEASE SEE HEADING CALLED "SELLING TO US".


  • Q: WHAT ARE YOUR STORE HOURS?
  • WE ARE OPEN 10:00 AM TO 8:00 PM - MONDAY THROUGH, SATURDAY EASTERN STANDARD TIME. - WE ARE ALSO OPEN ON SUNDAYS FROM 11:00 AM TO 7:00 PM, EASTERN STANDARD TIME.


  • Q: CAN YOU GIVE ME DIRECTIONS TO YOUR STORE?
  • CALL US AT 860-693-4679 OR 800-530-5124 DURING STORE HOURS, OR

  • SEND AN EMAIL TO trpostct@netscape.net - WE WILL EMAIL A MAP, OR

  • FAX US AT 860-693-4679, OR

  • CLICK HERE FOR A MAP.

  • OUR EARTH LOCATION IS AT: 221 ALBANY TURNPIKE (RT44), CANTON, CT 06001.


  • Q: WHAT IS YOUR RETURN POLICY?

  • WE MAKE SURE YOU ARE SATISFIED TO THE FULLSET. PLEASE RETURN WHAT YOU PURCHASED FROM THE TRADING POST FOR A FULL REFUND OR CREDIT.


  • Q: DO I NEED A RECEIPT FOR RETURNS?

  • YES, IN GENERAL WE WILL NEED A RECEIPT ON GOODS THAT HAVE BEEN SHIPPED TO YOU. iF YOU BOUGHT THE ITEM IN PERSON AT OUR EARTH LOCATION. WE CAN PROBABLY ACCEPT THE RETURN WITHOUT THE RECEIPT.


  • Q: WHAT DO I GET FOR MY RETURNED GOODS?

  • CREDIT TO BE USED ANOTHER TIME.

  • CREDIT TO YOUR CREDIT CARD.

  • CASH.

  • CHECK.

  • ANOTHER ITEM, OR ITEMS

  • AS YOU CAN IMAGINE, THE ITEM MUST BE IN RESALEABLE CONDITION UNLESS IT WAS FOUND TO BE DEFECTIVE AFTER PURCHASE.


  • Q: WHAT CREDIT CARDS DO YOU ACCEPT?

  • AMERICAN EXPRESS.

  • DISCOVER

  • MASTERCARD

  • VISA


  • Q: DO YOU ACCEPT CHECKS?

  • YES, PERSONAL CHECKS IN THE STORE LOCATION WITH IDENTIFICATION

  • YES, ALSO FOR MAIL ORDER, BUT WE HOLD SHIPMENT FOR 10 DAYS BEFORE RELEASING THE ORDER (BANK CHECKS & MONEY ORDERS SHIP OUT PROMPTLY)

  • YES, ALSO FOR TRAVELERS CHECKS.